Support for Neon Worlds: AI Tarot

Tell us what to improve next.

Future improvement ideas, rough edges, feature requests, and product feedback can be sent to support@dmvdigitalstudio.com.

Open the feedback page

Neon Worlds is intended for adults 18+.

The service is built for adult reflection, journaling, and entertainment. Do not use the service or create an account if you are under 18.

Include enough context to reproduce the issue.

For app support, include your account email, page URL, feature involved, deck/guide/spread if relevant, browser/device, approximate time, expected result, and actual result.

Keep high-risk information out of email.

Do not send passwords, password reset links, full payment-card numbers, government IDs, medical records, legal documents, crisis details, or secrets.

Support is capacity-based during launch.

We review support requests as capacity allows during launch. Formal response targets may be added later.

Access, correction, export, age-related, and deletion requests.

Privacy, access, correction, export, age-related, and deletion requests can be sent to support@dmvdigitalstudio.com. You may also use the account/data deletion page.

Open the account/data deletion page

Checkout is inactive unless the app shows a purchase flow.

Billing questions can be sent to billing@dmvdigitalstudio.com. Checkout is not active unless the app displays an active checkout or app-store purchase flow. When paid access is enabled, billing support can help with receipts and cancellation guidance, but paid purchases are final after payment and access is provided except where required by law, applicable platform rules, or the checkout screen states otherwise.

This is not an emergency or crisis support channel.

If you are in immediate danger, contact local emergency services. In Canada or the United States, call or text 988 for suicide or crisis support.

Send enough context to act.

Recommended format: account email, request type, relevant page URL, deck or guide if applicable, spread if relevant, browser/device, approximate time, what happened, what you expected, and whether the request is about privacy, billing, product feedback, or account support.