Signed-in users can delete their account from Account.
Signed-in users can use the self-serve account deletion page to verify with their password, remove app-owned account data, and request cancellation of future Stripe renewal where possible.
Account and data
Account and Data Deletion - Neon Worlds: AI Tarot
Effective May 6, 2026. Operator: 2814438 Alberta Inc., operating as DMV Digital Studio. Contact: support@dmvdigitalstudio.com.
Support can still help with access, correction, export, or manual deletion.
Users can also email support@dmvdigitalstudio.com from their account email with the subject line Account deletion request. Include your account email and whether you want account deletion, saved reading deletion, journal deletion, correction, export, age-related review, or an access request.
Verification may be required.
Verification may be required before account data is disclosed, corrected, exported, or deleted. This helps protect account owners from unauthorized requests.
Deletion may cover app-specific personal data.
Where reasonably possible, deletion may cover account login data, saved readings, journal notes, preferences, saved questions, reading history, and app-specific personal data associated with the account. AI prompt payloads tied to saved readings are wiped before the account is removed.
Some records may need to be retained.
Some information may be retained where required or reasonably needed for legal, tax, accounting, fraud prevention, security, backup, log-retention, or dispute-resolution purposes.
Stripe records may remain for billing and legal reasons.
The deletion workflow attempts to cancel future Stripe subscription renewal where possible. Stripe billing records, payment records, tax records, and dispute records may remain with Stripe or DMV Digital Studio where required. Billing questions can be sent to billing@dmvdigitalstudio.com.
This is the public deletion resource for Neon Worlds.
This route is the public web deletion resource for Neon Worlds: AI Tarot.
Privacy, terms, and support.
Review the related app policies or contact support for help.